Arrived around 20:15 on the night of my stay and was greeted by a lovely waitress, only after she had been notified of my presence by the chef whilst consuming... read more what appeared to be her dinner in full view of me. I order the Scollops as an entree and the pork belly and duck as a main. The scollops were served in the shell and only seemed to be Pan fried on one side. I had to prise them from the shell with my knife and the peas in the dish tasted to be either canned or frozen. The main was okay, The lotus flower chips were soft and chewy as was the pork belly skin. The duck was far over cooked to the point it looked brown on the plate. All in all a bit of a let down to what I’m used to from the Accor treatment and as a new member to the benefits programme I’m a little disappointed. The room however was clean, tidy and the laundrette was a handy addition.

  We had a lovely apartment, one bedroom looking over the marina. The bed was so comfortable. Small kitchen area, but we didn’t need to use it, we are at... read more the restaurant down stairs for breakfast and dinner.
Absolutely beautiful dinner every night. Highly recommend eating there. Accor+ members should check what their offers are, bit different to most properties, but grateful they still accepted it.

  We thoroughly enjoyed our stay at Mantra Mackay.
Our spa suite was roomy and comfortable. I enjoyed the spa bath before tetiring for the might. Dinner in the restaurant was... read more fantastic and the staff couldn't do enough for us
We will come again

  Room and view of very good standard.

Bed was a little hard but I do have back issues and this is a common problem at hotels for me... read more so only bare that in mind if you have back problems.

Water pressure was amazing.

Breakfast was lovely as well.

  What was the Clarion for years has been taken over by Mantra. Wow, what a huge slippery slope this place is on now. Staff dismissive, rooms run down to the... read more point of being dirty, no more coffee machines and complimentary coffee pods in your room. Drag racing outside nightly, hotel staff refuse to move your room (despite availability) and extremely shabby furnishings(photos of the ‘couch’ in my room.)Appreciate they can’t help hoons drag racing but the least you could do is have compassion and allow a room change. Save yourself the letdown and just stay in town.

  I travel regularly for work, and I always look forward to coming back to Mackay Mantra. I have been staying at that location for more than 10 years (previously the... read more Clarion). Staff are wonderfully helpful, from Kerry at the front desk through to Grace in the restaurant. Best location in Mackay on the waterfront. The food is devine from their kitchens, and newly refurbished rooms and facilities make the stay an absolute pleasure.

  Great Mantra! Everything about the property was on point, clean, fresh, perfect. Will stay again when in Mackay. Loved the position, the views and walk to the fantastic beach. Best... read more view rooms face south, ours was north with an industrial ocean view but cool. Get in early if you want undercover parking, there’s only about 8 spots, rest exposed to sun

  Great location and views over the Merina. Unit was very clean and in good condition, the bed was a great size and comfortable. Strange set up in the lounge with... read more two very large chairs and table combo, would rather have one lounge and coffee table, didn't look right, but functional . Very friendly staff, great pool and eating arears . Great paths to walk to beach and around the Marina.

  Mantra has had a facelift in rooms but the room we stayed in 602, the bed was like sleeping on a piece of ply . Verandah furniture looked like it... read more was picked up f from the local dump. Very disappointed in our stay

  we wanted to love this place but it feels weird, the restaurant and its food should have been a lot better than it was , 80's menu and food with... read more little taste not memorable so not going back until its changes

  Great location on the Marina. Clean, tidy , great if you like looking at boats. Great view of the break wall which protects the marina. A good choice of... read more a restaurants to choose from downstairs, along with a one man band on the Saturday night we stayed.

  We stayed at Mantra Mackay for seven nights while in Mackay for business. Our room on the fifth floor was excellent with enough room to set up our remote office,... read more had 360 degree views of the harbour and a spa to rejuvenate you at the end of the working day.
We dined in the restaurant every night it was open (closed Sunday and Monday) and were not disappointed with the fare - it was brilliant and we couldn't fault the meals, service and beverages. With Accor Plus membership discount on dining the value was exceptional.
Will definitely return and highly recommend the Mantra Mackay.

  Fresh new decor in our room with the lovely marina view and the biggest bed in the world!
Greeted warmly on arrival and kindly alerted when our car door... read more was left ajar in the carpark.
Big breakfast downstairs, again with the marina view.
Interesting nautical themed room lamp.
Great value for overnight bed and breakfast in a lovely location.
Highly recommend.

  Wow great service, great atmosphere, food was excellent, give this establishment a go you won't be sorry, prices are fare and I have no hesitation recommending dining... read more here. And with a small well behaved dog we were still welcome to dine at the evening sitting.
5/5

  Just did a quick getaway to Mackay stayed at the Mantra and the room was great. Booked into King spa room. Bed was very comfortable, room clean. The view was... read more great and staff were very friendly and inviting. Enjoyed a wine whilst having a spa bath with the night view.

  We had a lovely stay overlooking the marina. Room was fantastic & all staff were great. It’s only a short drive into the city which we didn’t mind as the... read more hotel & view made up for that. All our meals in the restaurant were exceptional. Would stay there again.

  Thoroughly enjoyed our stay at the Mantra we have
stayed at other Mantras however we were pleasantly
surprised.
The room was beautiful with an ocean and side
balcony view awesome.... read more The orientation of the room
was easy to move around. Although higher rates for
this room you pay for what you get and we got so
much more.
Clothes dryer & washing machine added bonus.
Latitude restaurant downstairs great service and
food thanks Janae & staff.
Unfortunately the Wildcat cruise was booked out, so
book well in advance before you go.
Spent a beautiful day at Lambert's Beach and
Seabreeze restaurant Slades Point if you're looking
for a day out.
Be sure to walk the Southern Breakwater Trail and watch the sun rise in the morning situated directly in the front of the hotel.
Head back enjoy coffee & breakfast by the pool and plan your day.
Thanks Mantra Management & Staff.

  Very pleasant stay. Excellent location with a soothing view from both balcony and outdoor bar. Some staff to mention for outstanding service: Janae in Latitude 21 Restaurant and Bar who... read more will go out of her way to ensure you have a great experience. The chefs need to be congratulated as the breakfast and dinners I had were first class and Mahina at Reception who is very professional, engaging and highly efficient. I look forward to my next visit.

  Thoroughly enjoyed the stay. Service was great and room was very comfortable. Dined in the restaurant and meal was excellent. Pool was a bit chilly but it was windy. Will... read more definitely return to stay again.

  5 day stay over Christmas. Lovely hotel on marina. Spa room was good size and comfortable. Good size pool. Very helpful and friendly staff. Need car as limited public transport.... read more Restaurant at hotel offers good menu but limited options for other local places to eat.

  Arrived around 20:15 on the night of my stay and was greeted by a lovely waitress, only after she had been notified of my presence by the chef whilst consuming... read more what appeared to be her dinner in full view of me. I order the Scollops as an entree and the pork belly and duck as a main. The scollops were served in the shell and only seemed to be Pan fried on one side. I had to prise them from the shell with my knife and the peas in the dish tasted to be either canned or frozen. The main was okay, The lotus flower chips were soft and chewy as was the pork belly skin. The duck was far over cooked to the point it looked brown on the plate. All in all a bit of a let down to what I’m used to from the Accor treatment and as a new member to the benefits programme I’m a little disappointed. The room however was clean, tidy and the laundrette was a handy addition. More

  We couldn't fault the Mantra on our recent weekend stay. Room was very clean, spacious, well appointed, comfortable.
Staff were professional and friendly.
Restaurant meals excellent quality.
Beautiful... read more outlook from room, restaurant and outdoor areas looking directly over gardens and the marina.
We look forward to our next stay.

  Firstly we pay a price that is at the higher end so we believe we will get a great survive. Rooms are clean. Everything outside of this is a different... read more story. Covid 19 in QLD is minimal at this time with pubs, pools, gyms and restaurants are all open.
We pay full price and no room service, no bar open and no restaurant open. So we decided to go for a dip in the pool but yep you guessed it, not open. We get past this and sleep the night, we wake up in the morning and ready for a nice coffee and poor the milk in to see it floating in clumps on top, so milk is off so no coffee, now I wouldn’t mind this if the price was adjusted to compensate but no such offer. We will finish our stay tonight and never return, very disappointed.

  Thoroughly enjoyed our stay at the Mantra we have
stayed at other Mantras however we were pleasantly
surprised.
The room was beautiful with an ocean and side
balcony view awesome.... read more The orientation of the room
was easy to move around. Although higher rates for
this room you pay for what you get and we got so
much more.
Clothes dryer & washing machine added bonus.
Latitude restaurant downstairs great service and
food thanks Janae & staff.
Unfortunately the Wildcat cruise was booked out, so
book well in advance before you go.
Spent a beautiful day at Lambert's Beach and
Seabreeze restaurant Slades Point if you're looking
for a day out.
Be sure to walk the Southern Breakwater Trail and watch the sun rise in the morning situated directly in the front of the hotel.
Head back enjoy coffee & breakfast by the pool and plan your day.
Thanks Mantra Management & Staff. More

  Exceptional service, exceptional spacious room with a magnificent harbour view. Very professional manner on booking my room and accommodating when I decided to stay addition nights. Outstanding meals.

  Short 1 night stop while driving from Gold Coast to Port Douglas.
Good service at reception, Nice food & friendly service in the restaurant.
Room was spacious & clean, cant... read more fault it. Highly recommend the hotel!

  Spacious and nice view from the deck. Shower leaked onto the floor by the loo. Didn’t get to report this one. TV in bedroom didnt work, reported, not fixed .... read more …………..
Otherwise staff and food fabulous, handy location